ROG CROSSHAIR X670E EXTREME
Product OverviewROG CROSSHAIR X670E EXTREME
AMD X670 EATX motherboard with 20 + 2 power stages, DDR5 support, five M.2 slots, ROG Gen-Z.2, USB 3.2 Gen 2x2 front-panel connector with Quick Charge 4+ support, dual USB4®, PCIe® 5.0, onboard Wi-Fi 6E and Aura Sync RGB lighting
- AMD Socket AM5 for AMD Ryzen™ 7000 Series Desktop Processors.
- Intelligent Control: ASUS-exclusive tools including Fan Xpert 4 with AI Cooling II, AI Networking, and Two-Way AI Noise-Cancelation for easy configuration.
- Robust Power Solution: 20 + 2 teamed power stages rated for 110 Amps, MicroFine alloy chokes, premium metallic capacitors, and ProCool II power connectors.
- Optimized Thermal Design: Large VRM heatsinks plus integrated aluminum I/O cover, high-conductivity thermal pad, five M.2 heatsinks, dual M.2 with embedded backplates, and the ROG Water-Cooling Zone.
- High-Performance Networking: Onboard WiFi 6E, Marvell® AQtion 10 Gb Ethernet, Intel® 2.5 Gb Ethernet, and ASUS LANGuard.
- Ultra-fast Connectivity: PCIe® 5.0, ROG Gen Z.2 card, Gen 5 M.2 slots, USB 3.2 Gen 2x2 front-panel connector, USB4® ports.
- Industry Leading Immersive Audio: ROG SupremeFX ALC4082 codec withESS® ES9218PQ DAC for ultra-low distortion.
- Unmatched Personalization: AniMe Matrix™ LED display, 2-inch LiveDash OLED, ASUS-exclusive Aura Sync RGB lighting, including one RGB header and three addressable Gen 2 RGB headers.
- DIY Friendly Design: Pre-mounted I/O shield, PCIe slot Q-release, ROG True Voltician, BIOSFlashBack™, Q-Code, FlexKey, Q-Connector, M.2 Q-Latch, SafeSlot, and ROG graphics card holder.
- Renowned Software: Bundled 1-year AIDA64 Extreme subscription and intuitive UEFI BIOS dashboard.
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ROG STRIX Z690-G GAMING WIFI£289.99 £319.99 SAVE £30.00 -
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CPU
AMD Socket AM5 for AMD Ryzen™ 7000 Series
Desktop Processors*
* Refer to www.asus.com for CPU support
list.
Chipset
AMD X670
Memory
4 x DIMM, Max. 192GB, DDR5
8000+(OC)/7800(OC)/7600(OC)/7200(OC)/7000(OC)/6800(OC)/6600(OC)/6400(OC)/6200(OC)/6000(OC)/5800(OC)/5600/5400/5200/5000/4800 ECC and Non-ECC,Un-buffered Memory*
Dual Channel Memory Architecture
Supports AMD EXTended Profiles for Overclocking (EXPO™)
OptiMem II
* Supported memory types, data rate(Speed), and number of DRAM module vary depending on the CPU and memory configuration, for more information refer to www.asus.com for
memory support list.
* Non-ECC, Un-buffered DDR5 Memory supports On-Die ECC function.
Graphics
2 x USB4® ports support USB Type-C® display outputs*
* VGA resolution support depends on processors' or graphic cards' resolution.
Expansion Slots
AMD Ryzen™ 7000 Series Desktop Processors
2 x PCIe 5.0 x16 slots (supports x16 or x8/x8 modes)*
AMD X670 Chipset
1 x PCIe 4.0 x4 slot
*When the PCIe 5.0 M.2 card is installed on the PCIEX16(G5)_2, PCIEX16(G5)_1 will run x8 only.
*When M.2_2 is enabled, PCIEX16(G5)_1 will run x8 and PCIEX16(G5)_2 will run x4.
Storage
Total supports 5 x M.2 slots and 6 x SATA 6Gb/s ports*
AMD Ryzen™ 7000 Series Desktop Processors
M.2_1 slot (Key M), type 2242/2260/2280 (supports PCIe 5.0 x4 mode)
M.2_2 slot (Key M), type 2242/2260/2280 (supports PCIe 5.0 x4 mode)**
GEN-Z.2_1 slot (Key M) via ROG GEN-Z.2, type 2242/2260/2280/22110 (supports PCIe 5.0 x4 mode)***
PCIe 5.0 M.2 slot (Key M) via PCIe 5.0 M.2 card, type 2242/2260/2280/22110 (supports PCIe 5.0 x4 mode)***
AMD X670 Chipset
GEN-Z.2_2 slot (Key M) via ROG GEN-Z.2, type 2242/2260/2280/22110 (supports PCIe 4.0 x4 mode)
6 x SATA 6Gb/s ports
*AMD RAIDXpert2 Technology supports both NVMe RAID 0/1/10 and SATA RAID 0/1/10.
** When M.2_2 is enabled, PCIEX16(G5)_1 will run x8 and PCIEX16(G5)_2 will run x4.
*** Performance may very depending on the SSD’s firmware version, the system hardware and system configuration, for more information refer to www.asus.com for device support list.
Ethernet
1 x Intel® 2.5Gb Ethernet
1 x Marvell® AQtion 10Gb Ethernet
ASUS LANGuard
Wireless & Bluetooth
Wi-Fi 6E
2x2 Wi-Fi 6E (802.11 a/b/g/n/ac/ax)
Supports 2.4/5/6GHz frequency band*
Bluetooth v5.3**
* WiFi 6E 6GHz regulatory may vary between countries.
** The Bluetooth version may vary, please refer to the Wi-Fi module manufacturer's website for the latest specifications.
USB
Rear USB (Total 12 ports)
2 x USB4® ports with Intel® JHL8540 USB4® controller (2 x USB Type-C®)
1 x USB 3.2 Gen 2x2 port (1 x USB Type-C®)
9 x USB 3.2 Gen 2 ports (8 x Type-A + 1 x USB Type-C®)
Front USB (Total 10 ports)
1 x USB 3.2 Gen 2x2 connector (supports USB Type-C® with up to 60W PD/QC4+)*
1 x USB 3.2 Gen 2 connector (supports USB Type-C®)
2 x USB 3.2 Gen 1 headers support additional 4 USB 3.2 Gen 1 ports
2 x USB 2.0 headers support additional 4 USB 2.0 ports
* To support 60W, please install the power cable to the 6-pin PCIe Graphics Card connector or else only 27W can be supported.
Audio
ROG SupremeFX 7.1 Surround Sound High Definition Audio CODEC ALC4082
- Impedance sense for front and rear headphone outputs
- Supports: Jack-detection, Multi-streaming, Front Panel Jack-retasking
- High quality 120 dB SNR stereo playback output and 113 dB SNR recording input
- Supports up to 32-Bit/384 kHz playback"
Audio Features
- SupremeFX Shielding Technology
- ESS® ES9218 QUAD DAC
- LED-illuminated audio jacks
- Rear optical S/PDIF out port
- Premium audio capacitors
- Audio cover
*The rear panel Line out port does not support spatial audio. If you wish to use spatial audio make sure to connect your audio output device to the audio jack on the front panel of your chassis.
Back Panel I/O Ports
2 x USB4® with Intel® JHL8540 USB4® controller ports (2 x USB Type-C®)
1 x USB 3.2 Gen 2x2 port (1 x USB Type-C®)
9 x USB 3.2 Gen 2 ports (8 x Type-A + 1 x USB Type-C®)
1 x Wi-Fi Module
1 x Intel® 2.5Gb Ethernet port
1 x Marvell® AQtion 10Gb Ethernet port
5 x LED-illuminated audio jacks*
1 x Optical S/PDIF out port
1 x BIOS FlashBack™ button
1 x Clear CMOS button
*The rear panel Lime (Line out) port does not support spatial audio. If you wish to use spatial audio make sure to connect your audio output device to the audio jack on the front panel of your chassis.
Internal I/O Connectors
Fan and Cooling related
1 x 4-pin CPU Fan header
1 x 4-pin CPU OPT Fan header
2 x 4-pin Chassis Fan headers
2 x 4-pin Radiator Fan headers
2 x W_PUMP+ headers
1 x WB_SENSOR header
1 x 2-pin Water In header
1 x 2-pin Water Out header
1 x 3-pin Water Flow header
Power related
1 x 24-pin Main Power connector
2 x 8-pin +12V Power connector
1 x 6-pin PCIe Graphics Card connector
Storage related
2 x M.2 slots (Key M)
1 x Gen-Z.2 slot supports 2 x M.2 slots (Key M)
6 x SATA 6Gb/s ports
USB
1 x USB 3.2 Gen 2x2 connector (supports USB Type-C®)
1 x USB 3.2 Gen 2 connector (supports USB Type-C®)
2 x USB 3.2 Gen 1 headers support additional 4 USB 3.2 Gen 1 ports
2 x USB 2.0 headers support additional 4 USB 2.0 ports
Miscellaneous
1 x 6-pin ARGB Gen 2 header to support 2 x ARGB Gen 2 headers
1 x Addressable Gen 2 header
1 x Alteration Mode Switch
1 x Aura RGB header
1 x BIOS Switch button
2 x BCLK button
1 x FlexKey button
1 x Front Panel Audio header (AAFP)
1 x LN2 Mode jumper
1 x Osc sence header
12 x ProbeIt Measurement Points
1 x ReTry button
1 x RSVD switch
1 x RSVD header
1 x Safe Boot button
1 x Slow Mode switch
1 x Start button
1 x V_Latch switch
1 x 10-1 pin System Panel header
1 x Thermal Sensor header
Special Features
Extreme OC Kit
- FlexKey button
- LN2 Mode
- ProbeIt
- ReTry button
- Safe boot button
- Start button
- Slow Mode
Extreme Engine Digi+
- 10K Black Metallic Capacitors
- MicroFine Alloy Choke
ASUS Q-Design
- M.2 Q-Latch
- PCIe Slot Q-Release
- Q-Code
- Q-Connector
- Q-DIMM
- Q-LED (CPU [red], DRAM [yellow], VGA [white], Boot Device [yellow green])
- Q-Slot
ASUS Thermal Solution
- M.2 heatsink backplate
- M.2 heatsink
- Steel backplate
- VRM heatsink design
ASUS EZ DIY
- BIOS FlashBack™ button
- Clear CMOS button
- ProCool II
- Pre-mounted I/O shield
- SafeSlot
- SafeDIMM
Aura Sync
- ROG Aura Sync backplate
- Aura RGB header
- Addressable Gen 2 headers
Dual BIOS
OLED 2"
Front Panel USB 3.2 Gen 2x2 with Quick Charge 4+ Support
- Support: up to 60W charging*
- Output: 5/9/15/20V max. 3A, PPS:3.3–21V max. 3A
- Compatible with QC 4.0/3.0/2.0, PD3.0 and PPS
* To support 60W, please install the power cable to 6-pin PCIe Graphics Card connector or can only support 27W.
Software Features
ROG Exclusive Software
- GameFirst VI
- ROG CPU-Z
- ROG True Voltician
- Sonic Studio III + Sonic Studio Virtual Mixer + Sonic Suite Companion
- Sonic Radar III
- DTS® Sound Unbound
- BullGuard or equivalent internet security (1-year full version)
ASUS Exclusive Software
Armoury Crate
- AIDA64 Extreme (1 year full version)
- Aura Creator
- Aura Sync
- Fan Xpert 4 with AI Cooling II
- Power Saving
- Two-Way AI Noise Cancelation
- AniMe MatrixTM LED Display
- OLED Display
AI Suite 3
- TPU
- DIGI+ Power Control
- Turbo app
- PC Cleaner
MyAsus
WinRAR
UEFI BIOS
ASUS EZ DIY
- ASUS CrashFree BIOS 3
- ASUS EZ Flash 3
- ASUS UEFI BIOS EZ Mode
BIOS
2 x 256 Mb Flash ROM, UEFI AMI BIOS
Manageability
WOL by PME, PXE
Accessories
Cables
1 x 1-to-3 ARGB splitter cable
1 x 1-to-2 ARGB splitter cable
2 x 1-to-4 fan splitter cable
1 x RGB extension cable
3 x ROG weave SATA 6G cables pack
1 x 3-in-1 Thermistor cables pack
ROG Fan Controller
1 x ROG Fan Controller
1 x Fan EXT PWR cable
1 x ARGB input cable
1 x USB input cable
1 x ROG Fan Controller 3M Mounting tape package
1 x Fan Controller manual
ROG GEN.2 Card with Heatsink
1 x ROG GEN-Z.2 with heatsink
1 x M.2 pad package for ROG GEN-Z.2
2 x M.2 screw package for ROG GEN-Z.2
PCIe 5.0 M.2 Card with Heatsink
1 x PCIe 5.0 M.2 Card with heatsink
1 x M.2 screw package for ROG PCIe 5.0 M.2 Card
ROG True Voltician
1 x ROG True Voltician
4 x cables for ROG True Voltician
Additional Cooling Kit
1 x Thermal pad for M.2
Miscellaneous
1 x ASUS Wi-Fi moving antennas
1 x Rubber Package for M.2 backplate
1 x Q-connector
2 x M.2 Q-Latch packages for M.2 backplate
1 x ROG Graphics card holder
1 x ROG key chain
1 x ROG logo plate sticker
1 x ROG screwdriver
1 x ROG stickers
1 x ROG thank you card
Installation Media
1 x USB drive with utilities and drivers
Documentation
1 x User guide
Operating System
Windows® 11 64-bit, Windows® 10 64-bit
Form Factor
EATX Form Factor
12 inch x 10.9 inch ( 30.5 cm x 27.7 cm )
CPU
AMD Socket AM5 for AMD Ryzen™ 7000 Series
Desktop Processors*
* Refer to www.asus.com for CPU support
list.
Chipset
AMD X670
Memory
4 x DIMM, Max. 192GB, DDR5
8000+(OC)/7800(OC)/7600(OC)/7200(OC)/7000(OC)/6800(OC)/6600(OC)/6400(OC)/6200(OC)/6000(OC)/5800(OC)/5600/5400/5200/5000/4800 ECC and Non-ECC,Un-buffered Memory*
Dual Channel Memory Architecture
Supports AMD EXTended Profiles for Overclocking (EXPO™)
OptiMem II
* Supported memory types, data rate(Speed), and number of DRAM module vary depending on the CPU and memory configuration, for more information refer to www.asus.com for
memory support list.
* Non-ECC, Un-buffered DDR5 Memory supports On-Die ECC function.
Graphics
2 x USB4® ports support USB Type-C® display outputs*
* VGA resolution support depends on processors' or graphic cards' resolution.
Expansion Slots
AMD Ryzen™ 7000 Series Desktop Processors
2 x PCIe 5.0 x16 slots (supports x16 or x8/x8 modes)*
AMD X670 Chipset
1 x PCIe 4.0 x4 slot
*When the PCIe 5.0 M.2 card is installed on the PCIEX16(G5)_2, PCIEX16(G5)_1 will run x8 only.
*When M.2_2 is enabled, PCIEX16(G5)_1 will run x8 and PCIEX16(G5)_2 will run x4.
Storage
Total supports 5 x M.2 slots and 6 x SATA 6Gb/s ports*
AMD Ryzen™ 7000 Series Desktop Processors
M.2_1 slot (Key M), type 2242/2260/2280 (supports PCIe 5.0 x4 mode)
M.2_2 slot (Key M), type 2242/2260/2280 (supports PCIe 5.0 x4 mode)**
GEN-Z.2_1 slot (Key M) via ROG GEN-Z.2, type 2242/2260/2280/22110 (supports PCIe 5.0 x4 mode)***
PCIe 5.0 M.2 slot (Key M) via PCIe 5.0 M.2 card, type 2242/2260/2280/22110 (supports PCIe 5.0 x4 mode)***
AMD X670 Chipset
GEN-Z.2_2 slot (Key M) via ROG GEN-Z.2, type 2242/2260/2280/22110 (supports PCIe 4.0 x4 mode)
6 x SATA 6Gb/s ports
*AMD RAIDXpert2 Technology supports both NVMe RAID 0/1/10 and SATA RAID 0/1/10.
** When M.2_2 is enabled, PCIEX16(G5)_1 will run x8 and PCIEX16(G5)_2 will run x4.
*** Performance may very depending on the SSD’s firmware version, the system hardware and system configuration, for more information refer to www.asus.com for device support list.
Ethernet
1 x Intel® 2.5Gb Ethernet
1 x Marvell® AQtion 10Gb Ethernet
ASUS LANGuard
Wireless & Bluetooth
Wi-Fi 6E
2x2 Wi-Fi 6E (802.11 a/b/g/n/ac/ax)
Supports 2.4/5/6GHz frequency band*
Bluetooth v5.3**
* WiFi 6E 6GHz regulatory may vary between countries.
** The Bluetooth version may vary, please refer to the Wi-Fi module manufacturer's website for the latest specifications.
USB
Rear USB (Total 12 ports)
2 x USB4® ports with Intel® JHL8540 USB4® controller (2 x USB Type-C®)
1 x USB 3.2 Gen 2x2 port (1 x USB Type-C®)
9 x USB 3.2 Gen 2 ports (8 x Type-A + 1 x USB Type-C®)
Front USB (Total 10 ports)
1 x USB 3.2 Gen 2x2 connector (supports USB Type-C® with up to 60W PD/QC4+)*
1 x USB 3.2 Gen 2 connector (supports USB Type-C®)
2 x USB 3.2 Gen 1 headers support additional 4 USB 3.2 Gen 1 ports
2 x USB 2.0 headers support additional 4 USB 2.0 ports
* To support 60W, please install the power cable to the 6-pin PCIe Graphics Card connector or else only 27W can be supported.
Audio
ROG SupremeFX 7.1 Surround Sound High Definition Audio CODEC ALC4082
- Impedance sense for front and rear headphone outputs
- Supports: Jack-detection, Multi-streaming, Front Panel Jack-retasking
- High quality 120 dB SNR stereo playback output and 113 dB SNR recording input
- Supports up to 32-Bit/384 kHz playback"
Audio Features
- SupremeFX Shielding Technology
- ESS® ES9218 QUAD DAC
- LED-illuminated audio jacks
- Rear optical S/PDIF out port
- Premium audio capacitors
- Audio cover
*The rear panel Line out port does not support spatial audio. If you wish to use spatial audio make sure to connect your audio output device to the audio jack on the front panel of your chassis.
Back Panel I/O Ports
2 x USB4® with Intel® JHL8540 USB4® controller ports (2 x USB Type-C®)
1 x USB 3.2 Gen 2x2 port (1 x USB Type-C®)
9 x USB 3.2 Gen 2 ports (8 x Type-A + 1 x USB Type-C®)
1 x Wi-Fi Module
1 x Intel® 2.5Gb Ethernet port
1 x Marvell® AQtion 10Gb Ethernet port
5 x LED-illuminated audio jacks*
1 x Optical S/PDIF out port
1 x BIOS FlashBack™ button
1 x Clear CMOS button
*The rear panel Lime (Line out) port does not support spatial audio. If you wish to use spatial audio make sure to connect your audio output device to the audio jack on the front panel of your chassis.
Internal I/O Connectors
Fan and Cooling related
1 x 4-pin CPU Fan header
1 x 4-pin CPU OPT Fan header
2 x 4-pin Chassis Fan headers
2 x 4-pin Radiator Fan headers
2 x W_PUMP+ headers
1 x WB_SENSOR header
1 x 2-pin Water In header
1 x 2-pin Water Out header
1 x 3-pin Water Flow header
Power related
1 x 24-pin Main Power connector
2 x 8-pin +12V Power connector
1 x 6-pin PCIe Graphics Card connector
Storage related
2 x M.2 slots (Key M)
1 x Gen-Z.2 slot supports 2 x M.2 slots (Key M)
6 x SATA 6Gb/s ports
USB
1 x USB 3.2 Gen 2x2 connector (supports USB Type-C®)
1 x USB 3.2 Gen 2 connector (supports USB Type-C®)
2 x USB 3.2 Gen 1 headers support additional 4 USB 3.2 Gen 1 ports
2 x USB 2.0 headers support additional 4 USB 2.0 ports
Miscellaneous
1 x 6-pin ARGB Gen 2 header to support 2 x ARGB Gen 2 headers
1 x Addressable Gen 2 header
1 x Alteration Mode Switch
1 x Aura RGB header
1 x BIOS Switch button
2 x BCLK button
1 x FlexKey button
1 x Front Panel Audio header (AAFP)
1 x LN2 Mode jumper
1 x Osc sence header
12 x ProbeIt Measurement Points
1 x ReTry button
1 x RSVD switch
1 x RSVD header
1 x Safe Boot button
1 x Slow Mode switch
1 x Start button
1 x V_Latch switch
1 x 10-1 pin System Panel header
1 x Thermal Sensor header
Special Features
Extreme OC Kit
- FlexKey button
- LN2 Mode
- ProbeIt
- ReTry button
- Safe boot button
- Start button
- Slow Mode
Extreme Engine Digi+
- 10K Black Metallic Capacitors
- MicroFine Alloy Choke
ASUS Q-Design
- M.2 Q-Latch
- PCIe Slot Q-Release
- Q-Code
- Q-Connector
- Q-DIMM
- Q-LED (CPU [red], DRAM [yellow], VGA [white], Boot Device [yellow green])
- Q-Slot
ASUS Thermal Solution
- M.2 heatsink backplate
- M.2 heatsink
- Steel backplate
- VRM heatsink design
ASUS EZ DIY
- BIOS FlashBack™ button
- Clear CMOS button
- ProCool II
- Pre-mounted I/O shield
- SafeSlot
- SafeDIMM
Aura Sync
- ROG Aura Sync backplate
- Aura RGB header
- Addressable Gen 2 headers
Dual BIOS
OLED 2"
Front Panel USB 3.2 Gen 2x2 with Quick Charge 4+ Support
- Support: up to 60W charging*
- Output: 5/9/15/20V max. 3A, PPS:3.3–21V max. 3A
- Compatible with QC 4.0/3.0/2.0, PD3.0 and PPS
* To support 60W, please install the power cable to 6-pin PCIe Graphics Card connector or can only support 27W.
Software Features
ROG Exclusive Software
- GameFirst VI
- ROG CPU-Z
- ROG True Voltician
- Sonic Studio III + Sonic Studio Virtual Mixer + Sonic Suite Companion
- Sonic Radar III
- DTS® Sound Unbound
- BullGuard or equivalent internet security (1-year full version)
ASUS Exclusive Software
Armoury Crate
- AIDA64 Extreme (1 year full version)
- Aura Creator
- Aura Sync
- Fan Xpert 4 with AI Cooling II
- Power Saving
- Two-Way AI Noise Cancelation
- AniMe MatrixTM LED Display
- OLED Display
AI Suite 3
- TPU
- DIGI+ Power Control
- Turbo app
- PC Cleaner
MyAsus
WinRAR
UEFI BIOS
ASUS EZ DIY
- ASUS CrashFree BIOS 3
- ASUS EZ Flash 3
- ASUS UEFI BIOS EZ Mode
BIOS
2 x 256 Mb Flash ROM, UEFI AMI BIOS
Manageability
WOL by PME, PXE
Accessories
Cables
1 x 1-to-3 ARGB splitter cable
1 x 1-to-2 ARGB splitter cable
2 x 1-to-4 fan splitter cable
1 x RGB extension cable
3 x ROG weave SATA 6G cables pack
1 x 3-in-1 Thermistor cables pack
ROG Fan Controller
1 x ROG Fan Controller
1 x Fan EXT PWR cable
1 x ARGB input cable
1 x USB input cable
1 x ROG Fan Controller 3M Mounting tape package
1 x Fan Controller manual
ROG GEN.2 Card with Heatsink
1 x ROG GEN-Z.2 with heatsink
1 x M.2 pad package for ROG GEN-Z.2
2 x M.2 screw package for ROG GEN-Z.2
PCIe 5.0 M.2 Card with Heatsink
1 x PCIe 5.0 M.2 Card with heatsink
1 x M.2 screw package for ROG PCIe 5.0 M.2 Card
ROG True Voltician
1 x ROG True Voltician
4 x cables for ROG True Voltician
Additional Cooling Kit
1 x Thermal pad for M.2
Miscellaneous
1 x ASUS Wi-Fi moving antennas
1 x Rubber Package for M.2 backplate
1 x Q-connector
2 x M.2 Q-Latch packages for M.2 backplate
1 x ROG Graphics card holder
1 x ROG key chain
1 x ROG logo plate sticker
1 x ROG screwdriver
1 x ROG stickers
1 x ROG thank you card
Installation Media
1 x USB drive with utilities and drivers
Documentation
1 x User guide
Operating System
Windows® 11 64-bit, Windows® 10 64-bit
Form Factor
EATX Form Factor
12 inch x 10.9 inch ( 30.5 cm x 27.7 cm )
ORDER RELATED QUESTIONS
1 | How can I track my order?
All orders are dispatched with the use of a courier service, which allows you to track your parcel directly from the courier website. You can use your tracking number which is provided via email and enter this on the “Tracking” or “Track your item” option on the courier’s website. If you have not received your tracking number, please call us on 0208 551 6505 (Mon to Fri 9:00am - 5:30pm, excluding bank holidays).
2 | When can I expect the delivery?
All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process. If you have not received the goods in the specified delivery window, please call us on 0208 551 6505 (Mon to Fri 9:00am - 5:30pm, excluding bank holidays).
3 | I’ve changed my mind and want to cancel my order. What should I do?
Please contact Customer Services on 0208 551 6505 immediately should you wish to cancel an order.
4 | What is the response time for enquiries?
We aim to respond to all emails / enquiries within 1-2 business days. During busy periods, we may experience a backlog of enquiries, but nonetheless will aim to respond as soon as possible.
5 | Questions about order status?
Processing - The order has been sent to our warehouse for fulfilment. Your order will dispatch within 1 - 2 working days.
Shipped - The order has been fully dispatched. The dispatch tracking number is provided in the Order Tracking email where you can obtain up to date dispatch information.
6 | How do I return my product?
Returns are permitted for refund or exchange and must be initiated by contacting our returns department via email at cs@asusstore.co.uk.
7 | I need help with ordering. What should I do?
Should you need help choosing your ideal device or need help placing an order, you are welcome to contact our friendly and experienced sales team on 0208 551 6505.
8 | Does ASUS offer free shipping?
Yes, we offer free shipping on orders above £150.