ROG CROSSHAIR VIII FORMULA

Product Overview

ROG Crosshair VIII Formula

AMD X570 ATX gaming motherboard with PCIe 4.0, 16 power stages , OptiMem III, on-board Wi-Fi 6 (802.11ax), 5 Gbps LAN, USB 3.2, SATA, M.2, ASUS NODE and Aura Sync RGB lighting

  • AMD AM4 socket:Ready for AMD Ryzen™ 5000 Series/ 4000 G-Series/ 3000 Series/ 3000 G-Series/ 2000 Series/ 2000 G-Series desktop processors; also supports up to two M.2 drives and features USB 3.2Gen 2and AMDStoreMIto maximize connectivity and speed
  • Comprehensive thermal design: Integrated Crosschill EK III, active chipset heatsink, M.2 aluminum heatsink, and ROG Cooling Zone.
  • Robust power delivery: Designed power solution with 14+2 IR3555 PowIRstages, ProCool II power connectors, microfine alloy chokes and 10K Japanese-made black metallic capacitors
  • High-performance networking: On-board Wi-Fi 6 (802.11ax) with MU-MIMO support, 5G and Gigabit Ethernet courtesy of Aquantia and Intel, both with ASUS LANGuard protection and support for GameFirst V software.
  • 5-Way Optimization: Automated system-wide tuning, providing overclocking and cooling profiles that are tailor made for your rig.
  • DIY Friendly Design: Pre-mounted I/O shield, ASUS SafeSlot, BIOS FlashBack™ and premium components for maximum endurance.
  • Unmatched personalization: ASUS-exclusive Aura Sync RGB lighting, including RGB headers and addressable Gen 2 RGB headers
  • Industry-leading ROG audio: SupremeFX S1220 and ESS® ES9023P for enthusiast-grade audio performance driven by Japanese capacitors.
  • Free shipping on orders above £150. Delivery time: 2-4 Working Days

£525.99
 
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EXPERTLY TOOLED TOTALLY COOLED CROSSCHILL EK III

CrossChill EK III lets you cool with air and water. The redesigned cooling channels provide wider copper, delivering up to 29.3°C-lower MOSFET temperatures on water, and the standard G1/4" threaded fittings mean CrossChill EK III easily fits existing setups — so you can enjoy efficient, quiet cooling with the minimum effort.

Cooler By Design

ROG Crosshair VIII Formula features the most comprehensive cooling options ever, configurable via Fan Xpert 4 or the UEFI BIOS.
● ROG Water-Cooling Zone Water In/Out and water-flow headers feed status information straight into the AI Suite utility, so you can keep track of coolant temperatures and the flow rate of the entire loop to ensure the best cooling performance. ● Multiple Temperature Sources Each header can be set to monitor and react to three user-configurable thermal sensors for workload-based cooling. And all settings can be easily managed by Fan Xpert 4 or UEFI.​ ● 4-pin PWM/DC fan Every onboard header supports auto-detection of PWM or DC fans.

ACTIVE CHIPSET HEATSINK SOLUTION

PCIe 4.0 provides twice the bandwidth for data flowing through the chipset, which creates more heat than the previous generation. The Formula features an actively cooled heatsink to prevent throttling during sustained transfers.
● Custom Delta Superflo Fan The custom low-noise fan features a high-durability bearing with a 60,000-hour L10* lifespan. * L10 bearing life is a standard metric that specifies the number of hours that 90% of the bearing are expected to continue successfully operating, as a minimum. ● Air Duct A specially-designed air duct helps the fan generate static pressure and concentrates air flow over the fins. ● Finned heatsink The heatsink fin density is optimized to maximize surface area while maintaining a low-resistance exhaust path.

POWER DESIGN THAT BUCKS TRENDS

The monstrous compute power of multi-core processors necessitates a power circuit that rapidly responds to massive current swings. Featuring an array of 16 strategically paired power stages, the Formula's VRM is geared for any workload and all operating conditions.
1. ProCool II connectors ensure a snug and reliable connection to the EPS 12V power lines. 2. The VRM is comprised of 16 IR3555 PowIRstages, each rated to handle 60 amps. 3. Each PowIRstage is accompanied by a high-permeability alloy-core choke rated to handle 45 amps. 4. Input and output filtering is provided by solid-polymer capacitors rated to last thousands of hours at high operating temperatures.

ACCURATE VOLTAGE MONITORING

Conventional motherboards use single-ended sensing tapped from a location that isn't ideal, leading to a large disparity between the actual voltage fed to the CPU and the value reported to software. The Formula features a differential sensing circuit that simplifies overclocking and tuning by allowing you to track voltages more accurately.

OptiMem III

Infused with proprietary memory trace layout tweaks that improve signal integrity and mitigate noise, Optimem III allows memory kits to run at lower latencies, reduced voltages, and operate at higher frequencies. Stack the ROG Crosshair VIII Formula with your favourite modules and maximize Matisse throughput for applications that demand massive bandwidth, or balance infinity fabric and memory performance for a diverse range of workloads.

NETWORKING

1. ROG Crosshair VIII Formula comes with on-board Wi-Fi 6 (802.11ax) support, offering ultrafast networking speeds, improved network capacity and better performance in dense Wi-Fi environments for exceptional online gaming experiences with the convenience of a wireless connection. 2. Designed for the demanding requirements of power users and content creators who push the envelope, onboard 5Gbps Ethernet plugs you into a new era of home networking. With up to 5X the bandwidth of standard gigabit Ethernet, you'll enjoy streaming uncompressed 4K UHD videos, backups and file transfers that are faster than ever before. Formula supports intermediate 2.5Gbps connectivity, allowing you to step up to faster networks for maximum flexibility. Choose the bandwidth that meets your needs and enjoy ultra-low latency at any speed. 3. ROG Crosshair VIII Formula features the latest Intel® Ethernet (I211-AT) ensuring data exchanges with your network and the outside world are fast and smooth. Intel LAN reduces CPU overhead and increases TCP and UDP throughput, keeping more processing power.

UNTHROTTLED TRANSFER SPEED

Dual PCIe 4.0 M.2 Slot support up to 22110 and provide NVMe SSD RAID support for an incredible performance boost. Create a RAID configuration with up to two PCIe 4.0 storage devices to enjoy the fastest data-transfer speeds on the 3th Generation AMD Ryzen platform.

AMD STOREMI

AMD StoreMI technology is a software utility that accelerates any drive for better system responsiveness with reduced startup and software load times. It combines SSD performance with the affordability and capacity of an HDD by automatically moving frequently accessed data to dedicated SSD storage.

GAMEFIRST V NETWORK CONTROL

GameFirst V is an ROG-exclusive tool that optimizes network traffic and your connection for faster, lag-free online gaming. Select the best Wi-Fi channel for maximum stability and minimum interference, team your gateways and keep tabs on bandwidth-hogging apps, all from an intuitive interface that enables easy, on-the-fly adjustments.

Sonic Studio III

Sonic Studio supports HRTF-based (head-related transfer function*) virtual surround for VR headsets, casting an immersive aural landscape that draws you deeper into the action. The intuitive Sonic Studio interface also offers a range of EQ options and one-click presets, allowing you to tailor acoustics to suit personal preferences or the characteristics of your headset.

CPU

AMD AM4 Socket 3rd and 2nd AMD Ryzen™/2nd and 1st Gen AMD Ryzen™ with Radeon™ Vega Graphics Processors
* Refer to www.asus.com for CPU support list

Chipset

AMD X570

Memory

4 x DIMM, Max. 128GB, DDR4 4800(O.C.)/4600(O.C)/4400(O.C)/4266(O.C.)/4133(O.C.)/4000(O.C.)/3866(O.C.)/3733(O.C.)/3600(O.C.)/3466(O.C.)/3200/3000/2933/2800/2666/2400/2133 MHz Memory
4 x DIMM, Max. 128GB, DDR4 3600(O.C.)/3466(O.C.)/3200(O.C.)/3000(O.C.)/2933/2800/2666/2400/2133 MHz Memory
4 x DIMM, Max. 128GB, DDR4 3200(O.C.)/3000(O.C.)/2933/2800/2666/2400/2133 MHz Memory
3rd Gen AMD Ryzen™ Processors
2nd Gen AMD Ryzen™ Processors
2nd and 1st Gen AMD Ryzen™ with Radeon™ Vega Graphics Processors
Dual Channel Memory Architecture
ECC Memory (ECC mode) support varies by CPU.
* Refer to www.asus.com for the Memory QVL (Qualified Vendors Lists).

Multi-GPU Support

Supports AMD 2-Way CrossFireX™ Technology
3rd and 2nd Gen AMD Ryzen™ Processors
Supports AMD 3-Way CrossFireX™ Technology
Supports NVIDIA® 2-Way SLI® Technology

Expansion Slots

1 x PCIe 4.0 x16 (x4 mode)
2 x PCIe 4.0 x16 (x16 or dual x8)
2 x PCIe 3.0 x16 (x16 or dual x8)
1 x PCIe 3.0 x16 (x8 mode)
AMD X570 chipset
1 x PCIe 4.0 x1

Storage

1 x M.2_1 socket 3, with M Key, Type 2242/2260/2280 (PCIE 4.0 x4 and SATA modes) storage devices support
1 x M.2_1 socket 3, with M key, type 2242/2260/2280 storage devices support (SATA & PCIE 3.0 x 4 mode)
1 x M.2_2 socket 3, with M Key, Type 2242/2260/2280/22110(PCIE 4.0 x4 and SATA modes) storage devices support
8 x SATA 6Gb/s port(s),
3rd Gen AMD Ryzen™ Processors :
2nd Gen AMD Ryzen™/2nd and 1st Gen AMD Ryzen™ with Radeon™ Vega Graphics Processors :
AMD X570 chipset :
Support Raid 0, 1, 10

LAN

Aquantia AQC111C 5G LAN
ROG GameFirst V Technology
Intel® I211-AT
ASUS LAN Guard

Wireless Data Network

Intel® Wi-Fi 6 AX200
2 x 2 Wi-Fi 6 (802.11 a/b/g/n/ac/ax) with MU-MIMO supports dual frequency band 2.4/5GHz
Up to 2.4Gbps transfer speed
Supports channel bandwidth: HT20/HT40/HT80/HT160

Bluetooth

Bluetooth® 5.0

Audio

ROG SupremeFX8-Channel High Definition Audio CODEC S1220
- Supports : Multi-streaming, Front Panel Jack-retasking
- ESS® ES9023P
- Supports up to 32-Bit/192kHz playback *
- Gold-plated jacks
* Due to limitations in HDA bandwidth, 32-Bit/192kHz is not supported for 8-Channel audio.
- High quality120dBSNR stereo playback outputand113dBSNR recording input
- SupremeFX Shielding Technology
- Sonic Radar III
- Sonic Studio III + Sonic Studio Link
Audio Feature :
- Optical S/PDIF out port(s) at back panel

USB Ports

4 x USB 3.2 Gen 2 port(s) (4 at back panel, red, Type-A)
4 x USB 3.2 Gen 1 port(s) (4 at back panel, red, Type-A)
4 x USB 3.2 Gen 2 port(s) (3 at back panel, red, Type-A, 1 x Type-C)
8 x USB 3.2 Gen 1 port(s) (4 at back panel, blue, 4 at mid-board)
4 x USB 2.0 port(s)
1 x USB 3.2 Gen 2 front panel connector port(s)
3rd Gen AMD RyzenTM Processors :
2nd Gen AMD RyzenTM/2nd and 1st Gen AMD Ryzen™ with Radeon™ Vega Graphics Processors :
AMD X570 chipset :

Overclocking Features

ROG RGB Armor
Start Button
Reset Button
ROG Aura
Extreme Engine Digi+ :
- IR3555 PoweIRstage®
- MicroFine Alloy Chokes
- 10K Black Metallic Capacitors
ROG Extreme OC kit :
- Safe Boot button
- Slow Mode
- LN2 Mode
UEFI BIOS features :
- Tweakers´ Paradise
- ROG SSD Secure Erase
- Graphic Card Information Preview
USB BIOS Flashback®
Crosschill EK III
ROG Patented Pre-mounted I/O Shield
- Mem Tweakit
- RAMDisk
ROG Exclusive Software
- RAMCache III
- CPU-Z
- GameFirst V
- Overwolf

Special Features

ASUS Dual Intelligent Processors 5-Way Optimization by Dual Intelligent Processors 5 :
- 5-Way Optimization tuning key perfectly consolidates TPU, EPU, DIGI+ VRM, Fan Expert 4, and Turbo App
LiveDash OLED
- Pre-mounted I/O Shield
- ASUS NODE: hardware control interface
- Clear CMOS Button
- ASUS Q-Connector
Gamer´s Guardian:
- DRAM Overcurrent Protection
- ESD Guards on LAN, Audio,and USB ports
- USB BIOS Flashback®
- BIOS Flashback® Button
ASUS SafeSlot - Protect your graphics card Investment
AURA :
- Aura Lighting Control
- Aura RGB Strip Headers
- Addressable Gen 2 Header
ASUS Exclusive Features :
- AI Suite 3
- Ai Charger
- ASUS CrashFree BIOS 3
- Armoury Crate
ASUS Q-Design :
- ASUS Q-LED (CPU, DRAM, VGA, Boot Device LED)
- ASUS Q-DIMM

Back I/O Ports

1 x Clear CMOS button(s)
1 x Gold-plated audio jacks
8 x USB 3.2 Gen 2 (up to 10Gbps) ports ()
1 x AQC-111C 5G LAN port
1 x USB BIOS Flashback® Button(s)
1 x ASUS Wi-Fi Module
Anti-surge LAN (RJ45) port
1 x Optical S/PDIF out
4 x USB 3.2 Gen 1 (up to 5Gbps) ports

Internal I/O

2 x USB 3.2 Gen 1 (up to 5Gbps) connector support additional 4 USB ports
1 x M.2 Socket 3 with M key, type 2242/2260 storage devices support (both SATA & PCIE mode)
1 x Optional Fan connector(s)
1 x H_AMP fan connector
1 x Slow Mode switch(es)
1 x LN2 Mode header(s)
1 x Power-on button(s)
1 x Reset button(s)
1 x Safe Boot button
1 x ReTry button
1 x W_IN header
1 x W_OUT header
1 x W_FLOW header
1 x Thermal sensor connector
2 x Addressable Gen 2 header(s)
1 x W_PUMP+ connector
1 x Node Connector(s)
1 x System panel connector
1 x USB 3.2 Gen 2 (up to 10Gbps) connector
1 x PCH_FAN
2 x Aura RGB Strip Header(s)
1 x M.2 Socket 3 with M Key, type 2242/2260/2280/22110 storage devices support (SATA mode & PCIE mode)
8 x SATA 6Gb/s connector(s)
1 x CPU Fan connector(s)
1 x CPU OPT Fan connector(s)
3 x Chassis Fan connector(s)
1 x AIO_PUMP connector
1 x 24-pin EATX Power connector(s)
1 x 8-pin ATX 12V Power connector(s)
1 x 4-pin ATX 12V Power connector(s)
1 x Front panel audio connector(s) (AAFP)
1 x Speaker connector
2 x USB 2.0 connector(s) support(s) additional 4 USB 2.0 port(s)

Accessories

1 x ROG logo plate sticker
4 x SATA power cable
1 x ROG big sticker
1 x Q-Connector
1 x ROG coaster(s)
2 x ROG weave SATA 6G cable
1 x Wi-Fi Antenna(s)
1 x Extension Cable for RGB strips (80 cm)
1 x Extension cable for Addressable LED
1 x ROG Thank you card
User´s manual
1 x M.2 Screw Package
1 x Supporting DVD

BIOS

256 Mb Flash ROM, UEFI AMI BIOS, PnP, WfM2.0, SM BIOS 3.2, ACPI 6.2

Manageability

WOL, PXE

Operating System

Windows® 10 64-bit

Form Factor

12 inch x 9.6 inch ( 30.5 cm x 24.4 cm )
ATX Form Factor

CPU

AMD AM4 Socket 3rd and 2nd AMD Ryzen™/2nd and 1st Gen AMD Ryzen™ with Radeon™ Vega Graphics Processors
* Refer to www.asus.com for CPU support list

Chipset

AMD X570

Memory

4 x DIMM, Max. 128GB, DDR4 4800(O.C.)/4600(O.C)/4400(O.C)/4266(O.C.)/4133(O.C.)/4000(O.C.)/3866(O.C.)/3733(O.C.)/3600(O.C.)/3466(O.C.)/3200/3000/2933/2800/2666/2400/2133 MHz Memory
4 x DIMM, Max. 128GB, DDR4 3600(O.C.)/3466(O.C.)/3200(O.C.)/3000(O.C.)/2933/2800/2666/2400/2133 MHz Memory
4 x DIMM, Max. 128GB, DDR4 3200(O.C.)/3000(O.C.)/2933/2800/2666/2400/2133 MHz Memory
3rd Gen AMD Ryzen™ Processors
2nd Gen AMD Ryzen™ Processors
2nd and 1st Gen AMD Ryzen™ with Radeon™ Vega Graphics Processors
Dual Channel Memory Architecture
ECC Memory (ECC mode) support varies by CPU.
* Refer to www.asus.com for the Memory QVL (Qualified Vendors Lists).

Multi-GPU Support

Supports AMD 2-Way CrossFireX™ Technology
3rd and 2nd Gen AMD Ryzen™ Processors
Supports AMD 3-Way CrossFireX™ Technology
Supports NVIDIA® 2-Way SLI® Technology

Expansion Slots

1 x PCIe 4.0 x16 (x4 mode)
2 x PCIe 4.0 x16 (x16 or dual x8)
2 x PCIe 3.0 x16 (x16 or dual x8)
1 x PCIe 3.0 x16 (x8 mode)
AMD X570 chipset
1 x PCIe 4.0 x1

Storage

1 x M.2_1 socket 3, with M Key, Type 2242/2260/2280 (PCIE 4.0 x4 and SATA modes) storage devices support
1 x M.2_1 socket 3, with M key, type 2242/2260/2280 storage devices support (SATA & PCIE 3.0 x 4 mode)
1 x M.2_2 socket 3, with M Key, Type 2242/2260/2280/22110(PCIE 4.0 x4 and SATA modes) storage devices support
8 x SATA 6Gb/s port(s),
3rd Gen AMD Ryzen™ Processors :
2nd Gen AMD Ryzen™/2nd and 1st Gen AMD Ryzen™ with Radeon™ Vega Graphics Processors :
AMD X570 chipset :
Support Raid 0, 1, 10

LAN

Aquantia AQC111C 5G LAN
ROG GameFirst V Technology
Intel® I211-AT
ASUS LAN Guard

Wireless Data Network

Intel® Wi-Fi 6 AX200
2 x 2 Wi-Fi 6 (802.11 a/b/g/n/ac/ax) with MU-MIMO supports dual frequency band 2.4/5GHz
Up to 2.4Gbps transfer speed
Supports channel bandwidth: HT20/HT40/HT80/HT160

Bluetooth

Bluetooth® 5.0

Audio

ROG SupremeFX8-Channel High Definition Audio CODEC S1220
- Supports : Multi-streaming, Front Panel Jack-retasking
- ESS® ES9023P
- Supports up to 32-Bit/192kHz playback *
- Gold-plated jacks
* Due to limitations in HDA bandwidth, 32-Bit/192kHz is not supported for 8-Channel audio.
- High quality120dBSNR stereo playback outputand113dBSNR recording input
- SupremeFX Shielding Technology
- Sonic Radar III
- Sonic Studio III + Sonic Studio Link
Audio Feature :
- Optical S/PDIF out port(s) at back panel

USB Ports

4 x USB 3.2 Gen 2 port(s) (4 at back panel, red, Type-A)
4 x USB 3.2 Gen 1 port(s) (4 at back panel, red, Type-A)
4 x USB 3.2 Gen 2 port(s) (3 at back panel, red, Type-A, 1 x Type-C)
8 x USB 3.2 Gen 1 port(s) (4 at back panel, blue, 4 at mid-board)
4 x USB 2.0 port(s)
1 x USB 3.2 Gen 2 front panel connector port(s)
3rd Gen AMD RyzenTM Processors :
2nd Gen AMD RyzenTM/2nd and 1st Gen AMD Ryzen™ with Radeon™ Vega Graphics Processors :
AMD X570 chipset :

Overclocking Features

ROG RGB Armor
Start Button
Reset Button
ROG Aura
Extreme Engine Digi+ :
- IR3555 PoweIRstage®
- MicroFine Alloy Chokes
- 10K Black Metallic Capacitors
ROG Extreme OC kit :
- Safe Boot button
- Slow Mode
- LN2 Mode
UEFI BIOS features :
- Tweakers´ Paradise
- ROG SSD Secure Erase
- Graphic Card Information Preview
USB BIOS Flashback®
Crosschill EK III
ROG Patented Pre-mounted I/O Shield
- Mem Tweakit
- RAMDisk
ROG Exclusive Software
- RAMCache III
- CPU-Z
- GameFirst V
- Overwolf

Special Features

ASUS Dual Intelligent Processors 5-Way Optimization by Dual Intelligent Processors 5 :
- 5-Way Optimization tuning key perfectly consolidates TPU, EPU, DIGI+ VRM, Fan Expert 4, and Turbo App
LiveDash OLED
- Pre-mounted I/O Shield
- ASUS NODE: hardware control interface
- Clear CMOS Button
- ASUS Q-Connector
Gamer´s Guardian:
- DRAM Overcurrent Protection
- ESD Guards on LAN, Audio,and USB ports
- USB BIOS Flashback®
- BIOS Flashback® Button
ASUS SafeSlot - Protect your graphics card Investment
AURA :
- Aura Lighting Control
- Aura RGB Strip Headers
- Addressable Gen 2 Header
ASUS Exclusive Features :
- AI Suite 3
- Ai Charger
- ASUS CrashFree BIOS 3
- Armoury Crate
ASUS Q-Design :
- ASUS Q-LED (CPU, DRAM, VGA, Boot Device LED)
- ASUS Q-DIMM

Back I/O Ports

1 x Clear CMOS button(s)
1 x Gold-plated audio jacks
8 x USB 3.2 Gen 2 (up to 10Gbps) ports ()
1 x AQC-111C 5G LAN port
1 x USB BIOS Flashback® Button(s)
1 x ASUS Wi-Fi Module
Anti-surge LAN (RJ45) port
1 x Optical S/PDIF out
4 x USB 3.2 Gen 1 (up to 5Gbps) ports

Internal I/O

2 x USB 3.2 Gen 1 (up to 5Gbps) connector support additional 4 USB ports
1 x M.2 Socket 3 with M key, type 2242/2260 storage devices support (both SATA & PCIE mode)
1 x Optional Fan connector(s)
1 x H_AMP fan connector
1 x Slow Mode switch(es)
1 x LN2 Mode header(s)
1 x Power-on button(s)
1 x Reset button(s)
1 x Safe Boot button
1 x ReTry button
1 x W_IN header
1 x W_OUT header
1 x W_FLOW header
1 x Thermal sensor connector
2 x Addressable Gen 2 header(s)
1 x W_PUMP+ connector
1 x Node Connector(s)
1 x System panel connector
1 x USB 3.2 Gen 2 (up to 10Gbps) connector
1 x PCH_FAN
2 x Aura RGB Strip Header(s)
1 x M.2 Socket 3 with M Key, type 2242/2260/2280/22110 storage devices support (SATA mode & PCIE mode)
8 x SATA 6Gb/s connector(s)
1 x CPU Fan connector(s)
1 x CPU OPT Fan connector(s)
3 x Chassis Fan connector(s)
1 x AIO_PUMP connector
1 x 24-pin EATX Power connector(s)
1 x 8-pin ATX 12V Power connector(s)
1 x 4-pin ATX 12V Power connector(s)
1 x Front panel audio connector(s) (AAFP)
1 x Speaker connector
2 x USB 2.0 connector(s) support(s) additional 4 USB 2.0 port(s)

Accessories

1 x ROG logo plate sticker
4 x SATA power cable
1 x ROG big sticker
1 x Q-Connector
1 x ROG coaster(s)
2 x ROG weave SATA 6G cable
1 x Wi-Fi Antenna(s)
1 x Extension Cable for RGB strips (80 cm)
1 x Extension cable for Addressable LED
1 x ROG Thank you card
User´s manual
1 x M.2 Screw Package
1 x Supporting DVD

BIOS

256 Mb Flash ROM, UEFI AMI BIOS, PnP, WfM2.0, SM BIOS 3.2, ACPI 6.2

Manageability

WOL, PXE

Operating System

Windows® 10 64-bit

Form Factor

12 inch x 9.6 inch ( 30.5 cm x 24.4 cm )
ATX Form Factor

ORDER RELATED QUESTIONS

1 | How can I track my order?

All orders are dispatched with the use of a courier service, which allows you to track your parcel directly from the courier website. You can use your tracking number which is provided via email and enter this on the “Tracking” or “Track your item” option on the courier’s website. If you have not received your tracking number, please call us on 0208 551 6505 (Mon to Fri 9:00am - 5:30pm, excluding bank holidays).

2 | When can I expect the delivery?

All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process. If you have not received the goods in the specified delivery window, please call us on 0208 551 6505 (Mon to Fri 9:00am - 5:30pm, excluding bank holidays).

3 | I’ve changed my mind and want to cancel my order. What should I do?

Please contact Customer Services on 0208 551 6505 immediately should you wish to cancel an order.

4 | What is the response time for enquiries?

We aim to respond to all emails / enquiries within 1-2 business days. During busy periods, we may experience a backlog of enquiries, but nonetheless will aim to respond as soon as possible.

5 | Questions about order status?

Processing - The order has been sent to our warehouse for fulfilment. Your order will dispatch within 1 - 2 working days.

Shipped - The order has been fully dispatched. The dispatch tracking number is provided in the Order Tracking email where you can obtain up to date dispatch information.

6 | How do I return my product?

Returns are permitted for refund or exchange and must be initiated by contacting our returns department via email at cs@asusstore.co.uk.

7 | I need help with ordering. What should I do?

Should you need help choosing your ideal device or need help placing an order, you are welcome to contact our friendly and experienced sales team on 0208 551 6505.

8 | Does ASUS offer free shipping?

Yes, we offer free shipping on orders above £150.